Analyst - It Support

Marsh & McLennan Companies Inc

Warsaw, Poland
Not specified; not specified; attractive benefits ...
Fully remote
Windows os and microsoft 365 experience
Active directory and endpoint troubleshooting
Servicenow or similar itsm system usage
The role involves offering comprehensive support to colleagues through various channels including in-person, phone, chat, and virtual methods

Job Summary

  • The role involves offering comprehensive support to colleagues through various channels including in-person, phone, chat, and virtual methods.
  • Employees will assist in the setup and configuration of laptops while performing basic troubleshooting and maintenance of hardware and software.
  • The company offers an attractive benefits package including private health care, sports cards, life insurance, and language courses.

Matching Summary

The role involves offering comprehensive support to colleagues through various channels including in-person, phone, chat, and virtual methods.

Salary

Not specified; Not specified; Attractive benefits package including private health care, sports card, life insurance, savings plan, lunch card, language courses

Skills & Requirements

Must-have

  • Windows OS and Microsoft 365 experience
  • Active Directory and endpoint troubleshooting
  • ServiceNow or similar ITSM system usage
  • English B2 and Polish language proficiency
  • Five days per week office attendance in Warsaw

Nice-to-have

  • Flexible working hours and work/life balance
  • Collaboration across global geographies
  • Proactive communication with colleagues
  • Participation in mandatory training sessions
  • Willingness for occasional weekend shifts

Key Requirements

  • Minimum 2 years proven IT support experience
  • Qualification in IT, Computer Science, or related field
  • Excellent verbal and written English (min. B2) and Polish skills

Work Rights

Not specified

Tailored Resume

Cover Letter