Customer Service Specialist

Impervadns

Not specified
Customer order processing
Inventory management
Price list maintenance
Impervadns is seeking a Customer Service Specialist to coordinate and execute operational support related to customer orders, ensuring accuracy and timely delivery. The ideal candidate should possess a background in business or engineering, along with experience in customer service and manufacturing

Job Summary

  • Coordinates and executes operational support for all customer order-related processes, serving as the first point of contact for transaction investigations.
  • Responsible for maintaining and updating price lists in Oracle, coordinating with Finance to resolve billing and collection issues, and ensuring SOX compliance.
  • Provides timely reports to support Customers, Sales, Marketing, and Operations on forecasts, shipping plans, sales, OTD, safety stock levels, and product history.

Matching Summary

Match Score: 75

Impervadns is seeking a Customer Service Specialist to coordinate and execute operational support related to customer orders, ensuring accuracy and timely delivery. The ideal candidate should possess a background in business or engineering, along with experience in customer service and manufacturing.

Skills & Requirements

Must-have

  • Customer order processing
  • Inventory management
  • Price list maintenance
  • Customer communication
  • Data reporting

Nice-to-have

  • Teamwork
  • Proactive
  • Effective communicator
  • Detail-oriented
  • Leadership potential

Key Requirements

  • 2 to 5 years of experience
  • Experience in data analysis, sales, and forecasting
  • Advanced English level
  • Ability to read and interpret contracts and specification sheets

Work Rights

Not specified

Tailored Resume

Cover Letter