Lead and train team in sales and damage management
Europcar Mobility Group is seeking a Filialleiter*in (Branch Manager) for their car rental location in Munich, Germany. The role involves managing branch operations, ensuring customer satisfaction, and leading a team, with a focus on optimizing performance metrics
Job Summary
We offer a company car with a fuel card, also for private use, and various benefits like discounts on rentals and a monthly allowance on a benefits card.
You will manage the branch using key performance indicators, take responsibility for operational processes, and ensure the best possible customer service.
We are looking for someone with a passion for cars, several years of experience in a similar role, and ideally experience in car rental, retail, hotel, or sales.
Matching Summary
Match Score: 85
Europcar Mobility Group is seeking a Filialleiter*in (Branch Manager) for their car rental location in Munich, Germany. The role involves managing branch operations, ensuring customer satisfaction, and leading a team, with a focus on optimizing performance metrics.
Skills & Requirements
Must-have
Manage branch operations and optimize using KPIs
Ensure excellent customer service
Lead and train team in sales and damage management
Coordinate fleet, personnel, and service providers
Recruit and onboard new employees
Customer relationship management
Nice-to-have
Passion for cars
Service-oriented attitude
Organizational talent
Communication skills
Key Requirements
Valid car driver's license
Several years of experience in a similar role
Ideally experience in car rental, retail, hotel, or sales