System Support Spec-1

GPC Tools & Equipment Sydney

Not specified
Primary point of contact for it issues
Troubleshoot desktop laptop and network systems
Document and escalate technical problems
GPC Tools & Equipment is seeking a System Support Specialist to provide IT support under close supervision, focusing on troubleshooting and resolving various IT issues. The role emphasizes communication, technical knowledge, and customer service skills, with a preference for candidates familiar with specific IT tools and systems

Job Summary

  • The role serves as the primary point of contact for triaging, troubleshooting, and resolving a wide range of IT issues to safeguard infrastructure integrity.
  • Employees are responsible for developing knowledge of technical support solutions while handling calls, tickets, and onboarding tasks.
  • Motion Industries offers an excellent benefits package including healthcare coverage, 401(k), tuition reimbursement, and paid time off.

Matching Summary

Match Score: 75

GPC Tools & Equipment is seeking a System Support Specialist to provide IT support under close supervision, focusing on troubleshooting and resolving various IT issues. The role emphasizes communication, technical knowledge, and customer service skills, with a preference for candidates familiar with specific IT tools and systems.

Skills & Requirements

Must-have

  • Primary point of contact for IT issues
  • Troubleshoot desktop laptop and network systems
  • Document and escalate technical problems

Nice-to-have

  • Experience with Cisco and Fortinet gear
  • Familiarity with ServiceNow and Asset Management
  • Knowledge of PowerShell and Active Directory

Key Requirements

  • Bachelor's degree or equivalent combination
  • Zero years of related experience required
  • No specific licenses or certifications required

Work Rights

Not specified

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