Εκπρόσωπος Εξυπηρέτησης Πελατών (ελληνόφωνος) – Παγκόσμιο Ηλεκτρονικό Εμπόριο

Concentrix

Lisbon, Portugal
Excellent greek language skills
Good english language skills
Customer issue investigation and resolution
You will investigate and resolve issues reported by buyers, sellers, customers, or creators, such as checking order status and logistics

Job Summary

  • You will investigate and resolve issues reported by buyers, sellers, customers, or creators, such as checking order status and logistics.
  • You will contribute to improving customer satisfaction indicators, ensuring service quality and providing regular updates across various communication points.
  • We offer a competitive compensation package (salary and additional bonus), a central office location in Lisbon, Portugal, and a friend referral bonus.

Matching Summary

You will investigate and resolve issues reported by buyers, sellers, customers, or creators, such as checking order status and logistics.

Skills & Requirements

Must-have

  • Excellent Greek language skills
  • Good English language skills
  • Customer issue investigation and resolution
  • Adherence to customer guidelines
  • 24/7 rotating shifts

Nice-to-have

  • Teamwork and independent work
  • Familiarity with social media
  • Digital advertising understanding

Key Requirements

  • College degree or equivalent diploma
  • E-commerce understanding
  • Call center experience
  • Customer service experience

Work Rights

Not specified

Tailored Resume

Cover Letter