Base: $23.00 usd hourly; bonus/equity: not specifi...
Customer service skills
Manage phone activity
Manage walk-in traffic
The Front Desk Agent must have the ability to perform all desk attendant functions including checking guests and vendors in and out, reservations, and switchboard
Job Summary
The Front Desk Agent must have the ability to perform all desk attendant functions including checking guests and vendors in and out, reservations, and switchboard.
Must have strong customer services skills.
Guest Services takes great care and pride in providing best-in-class services across a wide variety of client sites including luxury communities, hotels, resorts, government and business dining facilities, full-service restaurants, state and national parks, outdoor recreation, boathouses, marinas, museums, conference centers, senior living communities, health care systems, school and university dining facilities, and specialty retail stores.
Matching Summary
The Front Desk Agent must have the ability to perform all desk attendant functions including checking guests and vendors in and out, reservations, and switchboard.
Salary
Base: $23.00 USD Hourly; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
Customer service skills
Manage phone activity
Manage walk-in traffic
Register and assign rooms
Verify charges and collect payment
Nice-to-have
Up-sell guests
Coordinate with Housekeeping
Maintain awareness of safety issues
Key Requirements
High School Diploma preferred
Minimum of 16 years of age
Clerical skills
Computer proficiency with Microsoft Outlook, Excel, and Teams
Ability to arrange and coordinate schedules for reservations