St. Luke's Hospital is seeking a Temporary Service Ambassador to assist visitors and patients with various tasks, including check-in processes and way-finding, while ensuring a welcoming environment. The ideal candidate should have experience in customer service, particularly in healthcare, and possess strong interpersonal skills
Job Summary
The role involves welcoming and orientating visitors and patients upon arrival at the hospital lobby and car porch.
Responsibilities include assisting with online pre-registration, managing queues at self-help kiosks, and ensuring safety against tailgating.
Candidates must be able to commit to shift work schedules that include weekends while maintaining high standards of cleanliness and equipment functionality.
Matching Summary
Match Score: 85
St. Luke's Hospital is seeking a Temporary Service Ambassador to assist visitors and patients with various tasks, including check-in processes and way-finding, while ensuring a welcoming environment. The ideal candidate should have experience in customer service, particularly in healthcare, and possess strong interpersonal skills.
Skills & Requirements
Must-have
Customer service experience in healthcare sector
Shift work availability including weekends
Crowd control and queue management skills
Ability to assist elderly visitors
Good interpersonal communication skills
Nice-to-have
Cheerful and friendly personality
Service-oriented team player attitude
Enjoyment of public interactions
Experience with self-help kiosks
Proactive maintenance awareness
Key Requirements
Minimum GCE 'N' levels education
1-2 years relevant customer service experience
Prior experience in the healthcare sector preferred