Customer Experience Advisor | S1 | Retail Banking | Hove Branch

Santander UK

Hove, United Kingdom
Base: £25,000; bonus/equity: £500 annual cash allo...
First point of contact for customers
Assisting with day-to-day transactions
Answering customer calls
Santander is evolving into a technology-driven organisation, driving a customer-centric transformation

Job Summary

  • Santander is evolving into a technology-driven organisation, driving a customer-centric transformation.
  • You will be a listener and problem solver, assisting customers with transactions, technology, and fraud protection.
  • Benefits include a competitive salary, holiday allowance, pension contributions, and wellbeing support.

Matching Summary

Santander is evolving into a technology-driven organisation, driving a customer-centric transformation.

Salary

Base: £25,000; Bonus/Equity: £500 annual cash allowance; Benefits: Comprehensive benefits package

Skills & Requirements

Must-have

  • First point of contact for customers
  • Assisting with day-to-day transactions
  • Answering customer calls
  • Building customer relationships
  • Developing product knowledge

Nice-to-have

  • Desire to go above-and-beyond
  • Flexible and can-do approach
  • Openness to broad range of activities
  • Ability to grow and adapt

Key Requirements

  • Proven customer service experience
  • Effective communication skills
  • Right to work in the UK

Work Rights

Right to work in the UK

Sponsorship: available

Tailored Resume

Cover Letter