Customer Care Representative - Stoney Creek

Connect Hearing

Stoney Creek, Canada
Hourly wage: $20–$23; bonus: eligible for monthly ...
On-site
Exceptional customer service skills
Strong communication skills
Working with insurance companies
Connect Hearing Canada is a strong network of hearing care clinics, part of the Sonova family, passionate about transforming hearing health

Job Summary

  • Connect Hearing Canada is a strong network of hearing care clinics, part of the Sonova family, passionate about transforming hearing health.
  • A Customer Care Representative provides exceptional customer service, schedules appointments, manages client accounts, and assists with insurance billing and minor device repairs.
  • The role offers an hourly wage of $20–$23, extended health benefits from day one, 3 weeks vacation, 6 personal days, birthday off, and eligibility for monthly bonuses.

Matching Summary

Connect Hearing Canada is a strong network of hearing care clinics, part of the Sonova family, passionate about transforming hearing health.

Salary

Hourly wage: $20–$23; Bonus: Eligible for Monthly Bonus; Benefits: Extended Health Benefits Package from day one

Skills & Requirements

Must-have

  • Exceptional customer service skills
  • Strong communication skills
  • Working with insurance companies
  • Scheduling appointments
  • Managing client accounts

Nice-to-have

  • Passion for helping others
  • Can-do attitude
  • Love to learn
  • Passionate about growing knowledge
  • Experience with accounts receivable

Key Requirements

  • Experience or enjoyment working on and reconciling accounts receivable

Work Rights

Not specified

Tailored Resume

Cover Letter