Head Of Operations & Retention For Dtc Health Wellness
Jobgether
Italy, Italy
On-site
Direct-to-consumer health wellness operations
Fulfillment and logistics optimization
Customer retention and loyalty strategies
The Head of Operations & Retention for DTC Health Wellness is a leadership role focused on enhancing post-purchase operations for a growing health and wellness brand in Italy. The position requires expertise in optimizing customer journeys and operational systems to drive fulfillment and retention, offering significant ownership and influence in a fast-paced environment
Job Summary
This leadership role is focused on transforming post-purchase operations into a competitive advantage by improving fulfillment and customer retention.
You will oversee critical operational systems, optimize customer journeys after checkout, and build efficient processes that support sustainable growth.
Working in a fast-paced and entrepreneurial environment, you will have significant ownership and influence across logistics, support, and performance metrics.
Matching Summary
Match Score: 85
The Head of Operations & Retention for DTC Health Wellness is a leadership role focused on enhancing post-purchase operations for a growing health and wellness brand in Italy. The position requires expertise in optimizing customer journeys and operational systems to drive fulfillment and retention, offering significant ownership and influence in a fast-paced environment.