Universal Banker - Bwi Airport, Branch, Hanover Md

MTB (M&T Bank)

Linthicum Heights, Maryland, United States of America
Base: $20.55 - $34.25 hourly; bonus/equity: not sp...
Customer service standards
Sales process adherence
Digital capabilities engagement
Educate customers on banking solutions, engage them in digital banking, and provide solutions to meet their identified needs

Job Summary

  • Educate customers on banking solutions, engage them in digital banking, and provide solutions to meet their identified needs.
  • Complete customer transactions, manage operational activities, and adhere to compliance and risk controls.
  • Promote an environment that supports belonging and reflects the M&T Bank brand while meeting customer service and sales needs.

Matching Summary

Educate customers on banking solutions, engage them in digital banking, and provide solutions to meet their identified needs.

Salary

Base: $20.55 - $34.25 Hourly; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • customer service standards
  • sales process adherence
  • digital capabilities engagement
  • AML, BSA, and KYC processes
  • lobby management

Nice-to-have

  • empathy and customer centricity
  • flexibility and adaptability
  • entrepreneurial spirit
  • critical thinking

Key Requirements

  • High school diploma or equivalent
  • 1 year retail sales, call center, customer service, or telesales experience
  • Federal SAFE Act registration requirements

Work Rights

Not specified

Tailored Resume

Cover Letter