Bonneville Bank is seeking a part-time Customer Banking Specialist Relief for their Success branch. The role focuses on delivering exceptional customer service, conducting financial health checks, and assisting with banking technology
Job Summary
The Retail Bank delivers a seamless banking experience for over 10 million personal and small business customers through branches, phone, video conferencing, and online channels.
In this role, you will build personal connections with customers, assist them with in-branch technology, and identify their financial needs through conversations and financial health checks.
We are interested in individuals who can ask the right questions, find solutions with integrity, and demonstrate a passion for service excellence in a busy retail environment.
Matching Summary
Match Score: 85
Bonneville Bank is seeking a part-time Customer Banking Specialist Relief for their Success branch. The role focuses on delivering exceptional customer service, conducting financial health checks, and assisting with banking technology.
Skills & Requirements
Must-have
deliver outstanding outcomes for customers
understand customer needs and bank offerings
use in-branch technology and digital banking
process applications for personal loans
adhere to bank processes and procedures
capture customer feedback and drive improvement
Nice-to-have
passion for service excellence
act with integrity
place customer at the centre
participate in community events
look out for team wellbeing
Key Requirements
Available to cover predetermined rosters
Ability to work independently and refer to specialists