Banamex Norte Volante Foráneo Distrito Regional Chihuahua
Citi Handlowy
Ciudad Cuauhtemoc, Chihuahua, Mexico
Customer service
Phone and email communication
Cross-selling opportunities
The role is responsible for responding to service inquiries via incoming calls and mail, aiming to provide resolutions and identify cross-selling opportunities
Job Summary
The role is responsible for responding to service inquiries via incoming calls and mail, aiming to provide resolutions and identify cross-selling opportunities.
Responsibilities include providing customer service to existing clients, participating in customer engagement campaigns, and assisting office staff with credit requests and transaction processing.
The position requires evaluating risk, protecting company reputation and assets, and ensuring compliance with laws, rules, and regulations.
Matching Summary
The role is responsible for responding to service inquiries via incoming calls and mail, aiming to provide resolutions and identify cross-selling opportunities.