Operador De Garantia

gmoshawa.ca

Hybrid (expected on-site at least 3 times a week)
Effective payment control
Healthy relationship with dealerships
Customer focus
The job posting is for the role of "Operador De Garantia" at General Motors, focusing on warranty analysis and payment processes for vehicle services. The ideal candidate will need to possess strong analytical skills and be able to maintain effective relationships with dealers, alongside a commitment to improving operational processes

Job Summary

  • The warranty area acts in the analysis and payment of refund requests for services performed by the dealership network on vehicles under warranty, service campaigns, parts warranties, control of returned parts from the field, and related processes.
  • The professional will be responsible for controlling warranty processes in Brazil, ensuring they are followed, keeping procedures updated, and working on constant improvements.
  • We are looking for effective payment control, maintaining a healthy relationship with our dealership partners and keeping the focus on the customer.

Matching Summary

Match Score: 85

The job posting is for the role of "Operador De Garantia" at General Motors, focusing on warranty analysis and payment processes for vehicle services. The ideal candidate will need to possess strong analytical skills and be able to maintain effective relationships with dealers, alongside a commitment to improving operational processes.

Skills & Requirements

Must-have

  • effective payment control
  • healthy relationship with dealerships
  • customer focus
  • control warranty processes in Brazil
  • update procedures
  • constant improvements
  • analyze warranty transactions
  • approve or reject transactions
  • create and control parts return projects
  • support parts receiving system
  • support Supplier Recovery
  • extract reports
  • issue debits to suppliers
  • support Warehouse Parts Receiving
  • issue invoices and debits
  • reduce warranty costs

Nice-to-have

  • thrive and develop better products
  • drive meaningful change
  • fosters inclusion and belonging

Key Requirements

  • Active CNH
  • Availability for travel
  • Completed high school
  • Proficiency in Office Suite
  • Ongoing higher education in Engineering, Technology, Administration or related areas
  • Intermediate English

Work Rights

Not specified

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