Not specified; not specified; comprehensive benefi...
Hybrid
2+ years pharmacy technician experience
High-volume outbound call center environment
Strong verbal communication skills
This fully remote position focuses on conducting high-volume outbound calls to support Medicare Stars programs and improve medication adherence
Job Summary
This fully remote position focuses on conducting high-volume outbound calls to support Medicare Stars programs and improve medication adherence.
The role requires educating members on their pharmacy benefits, resolving access barriers, and coordinating with clinical pharmacists to close care gaps.
Corewell Health offers a comprehensive benefits package including on-demand pay, retirement options, and discounts on essential services.
Matching Summary
This fully remote position focuses on conducting high-volume outbound calls to support Medicare Stars programs and improve medication adherence.
Salary
Not specified; Not specified; Comprehensive benefits package included
Skills & Requirements
Must-have
2+ years pharmacy technician experience
High-volume outbound call center environment
Strong verbal communication skills
Ability to meet productivity targets
Knowledge of Medicare Stars measures
Nice-to-have
Active Michigan pharmacy technician license
NABP Certified Pharmacy Technician certificate
Experience with Medicare Advantage programs
Bachelors degree or equivalent
Knowledge of CMS Stars and CAHPS metrics
Key Requirements
2+ years pharmacy technician experience
Active Michigan pharmacy technician license (preferred)