Customer Service - International Voice Process

315

Bangalore, Karnataka, India
Performance-related pyy; not specified; up to 26 w...
2-4 years of customer service experience
International voice process experience
Strong communication skills
Join Telstra as a Customer Service Consultant to deliver exceptional support via voice channels including resolving billing queries

Job Summary

  • Join Telstra as a Customer Service Consultant to deliver exceptional support via voice channels including resolving billing queries.
  • The role offers performance-related pay, access to thousands of learning programs, and opportunities for global mobility across 22 countries.
  • Employees are entitled to 21 paid annual leaves, up to 26 weeks maternity leave, and comprehensive insurance benefits.

Matching Summary

Join Telstra as a Customer Service Consultant to deliver exceptional support via voice channels including resolving billing queries.

Salary

Performance-related pay; Not specified; Up to 26 weeks maternity leave; 21 paid annual leaves; 12 days sick/casual leave

Skills & Requirements

Must-have

  • 2-4 years of customer service experience
  • International voice process experience
  • Strong communication skills
  • Problem-solving abilities
  • Ability to work 24/7 rotating roster

Nice-to-have

  • Passion for building a connected future
  • Interest in sustainability initiatives
  • Willingness to relocate within India

Key Requirements

  • 2-4 years of customer service experience
  • Experience with international voice processes
  • Availability for 24/7 rotating shifts

Work Rights

Not specified

Tailored Resume

Cover Letter