Associate Customer Success Manager

LSEG

New York, NY, United States
Base: $83,000 - $138,400; bonus/equity: variable i...
Onsite
Customer success management
Quantitative analytics product suite
Cloud and open-source technology
You will serve as a trusted advisor to customers across our Quantitative Analytics solutions to help unlock value and solve complex challenges

Job Summary

  • You will serve as a trusted advisor to customers across our Quantitative Analytics solutions to help unlock value and solve complex challenges.
  • LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.
  • You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business.

Matching Summary

You will serve as a trusted advisor to customers across our Quantitative Analytics solutions to help unlock value and solve complex challenges.

Salary

Base: $83,000 - $138,400; Bonus/Equity: Variable Incentive Compensation plan; Benefits: Annual Wellness Allowance, Paid time-off, Medical, Dental, Vision, 401(K) Savings Plan and Company match

Skills & Requirements

Must-have

  • Customer Success Management
  • Quantitative Analytics product suite
  • Cloud and open-source technology
  • Customer lifecycle management
  • Customer engagement and retention
  • SaaS experience
  • Financial services knowledge

Nice-to-have

  • Experience with APIs
  • Python, SQL, JSON skills
  • CRM and Dashboard platforms
  • Strong interpersonal skills
  • Project management skills
  • Empathy and customer focus
  • Self-starter with autonomy

Key Requirements

  • 1+ years relevant experience
  • BA/BS degree
  • Experience in customer success, sales or consulting
  • Knowledge of SaaS and financial data
  • Ability to travel onsite when required

Work Rights

Not specified

Tailored Resume

Cover Letter