SENIOR BUSINESS SOLUTIONS EXECUTIVE

LEVELFIVE SOLUTIONS PTE. LTD.

Singapore
Not specified
End-to-end hospitality erp implementation
Pms, pos, inventory, finance module configuration
Customer training and user acceptance support
LevelFive Solutions Pte. Ltd. is seeking a Senior Business Solutions Executive to manage the implementation of hospitality ERP solutions, including training and support for customers. The ideal candidate will have experience with ERP systems, excellent communication skills, and a strong focus on customer satisfaction

Job Summary

  • The role involves executing end-to-end implementation of hospitality ERP solutions including hardware and multiple software modules.
  • Candidates will provide comprehensive customer training, walkthroughs, and support during UAT, go-live, and stabilization periods.
  • Responsibilities include managing support tickets, resolving functional issues within SLAs, and maintaining detailed technical documentation.

Matching Summary

Match Score: 85

LevelFive Solutions Pte. Ltd. is seeking a Senior Business Solutions Executive to manage the implementation of hospitality ERP solutions, including training and support for customers. The ideal candidate will have experience with ERP systems, excellent communication skills, and a strong focus on customer satisfaction.

Skills & Requirements

Must-have

  • End-to-end hospitality ERP implementation
  • PMS, POS, Inventory, Finance module configuration
  • Customer training and user acceptance support
  • First-level application support and troubleshooting
  • Helpdesk ticket management and SLA adherence

Nice-to-have

  • Strong customer service orientation
  • Experience with system upgrades and patches
  • Ability to document workflows and best practices
  • Proactive problem-solving skills
  • Remote support tool proficiency

Key Requirements

  • Experience with hospitality ERP systems
  • Knowledge of PMS, POS, and inventory modules
  • Strong analytical and troubleshooting abilities

Work Rights

Not specified

Tailored Resume

Cover Letter