Base: $23.00 hourly; bonus/equity: not specified; ...
In-person (saturday through wednesday, 8:00 am to 4:30 pm, days off thursday & friday)
Check guests and vendors in and out
Handle reservations and switchboard
Strong customer service skills
The Front Desk Agent position at Guest Services, Inc. involves managing guest check-ins and check-outs, handling reservations, and providing exceptional customer service. The role requires strong clerical and interpersonal skills, and it offers a competitive hourly wage based on experience
Job Summary
The Front Desk Agent must be able to perform all desk attendant functions including checking guests and vendors in and out, reservations, and switchboard.
Responsibilities include managing phone activity, walk-in traffic, registering guests, providing quotes, and coordinating with the Housekeeping Department.
Guest Services has a long-standing reputation as a premier hospitality management company and National Park Service concessionaire.
Matching Summary
Match Score: 85
The Front Desk Agent position at Guest Services, Inc. involves managing guest check-ins and check-outs, handling reservations, and providing exceptional customer service. The role requires strong clerical and interpersonal skills, and it offers a competitive hourly wage based on experience.
Salary
Base: $23.00 Hourly; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
Check guests and vendors in and out
Handle reservations and switchboard
Strong customer service skills
Manage phone activity
Manage walk-in traffic
Computer proficiency with Microsoft Outlook, Excel, and Teams
Nice-to-have
Ability to arrange and coordinate schedules
Ability to learn and develop new skills
Ability to problem solve
Great interpersonal skills
Key Requirements
Minimum of 16 years of age
High School Diploma preferred
Clerical skills including typing, filing, office machine operations, cash register operation, maintenance of records, and multitasking ability