Guest Services (vb Amphitheater)

Live Nation Entertainment

Virginia Beach, VA, United States
Customer service
Handling complaints
Resolving customer concerns
Employees have a leading role in the service experience our guests have, with safety for employees and guests being the first priority

Job Summary

  • Employees have a leading role in the service experience our guests have, with safety for employees and guests being the first priority.
  • The Guest Service member will interact with customers to provide information, handle complaints, and resolve concerns, adapting to customer needs to exceed expectations.
  • This role requires constant walking, climbing stairs, lifting and carrying 50 lbs+, and involves participating in venue recycling efforts.

Matching Summary

Employees have a leading role in the service experience our guests have, with safety for employees and guests being the first priority.

Skills & Requirements

Must-have

  • customer service
  • handling complaints
  • resolving customer concerns
  • guest interaction
  • information provision

Nice-to-have

  • teamwork
  • creative problem solving
  • service excellence
  • efficiency
  • care for guests

Key Requirements

  • High School Diploma or equivalent
  • 2 years in Customer Service
  • Strong communication skills
  • Work authorization in the US

Work Rights

Must have work authorization

Tailored Resume

Cover Letter