Ai & Automation Specialist

Autodesk

Base: based on experience + location; bonus/equity...
Not specified
Applied ai and automation experience
Generative ai for knowledge access
Workflow design and template creation
Autodesk is seeking an AI & Automation Specialist who will leverage their expertise in artificial intelligence and automation to enhance the effectiveness of Customer Success teams. The role involves designing scalable solutions for knowledge management and automation, aimed at improving team productivity and support experiences

Job Summary

  • The role focuses on applying artificial intelligence to improve how Customer Success teams access guidance, policy, and operational information.
  • Candidates will drive scalable content and workflows by building repeatable automation solutions that enhance team efficiency and consistency.
  • The position requires partnering with cross-functional stakeholders to design practical, responsible, and scalable AI-enabled solutions for support effectiveness.

Matching Summary

Match Score: 85

Autodesk is seeking an AI & Automation Specialist who will leverage their expertise in artificial intelligence and automation to enhance the effectiveness of Customer Success teams. The role involves designing scalable solutions for knowledge management and automation, aimed at improving team productivity and support experiences.

Salary

Base: Based on experience and location; Bonus/Equity: Annual cash bonuses and stock grants available; Benefits: Comprehensive benefits package included

Skills & Requirements

Must-have

  • Applied AI and automation experience
  • Generative AI for knowledge access
  • Workflow design and template creation
  • Knowledge management system expertise
  • Airtable or similar automation tools

Nice-to-have

  • Customer Success team support experience
  • Responsible AI governance practices
  • JavaScript or Airtable scripting skills
  • Strong stakeholder partnership abilities
  • Self-service solution improvement focus

Key Requirements

  • Bachelor's degree in related field
  • 3+ years of applied AI experience
  • Experience with generative AI use cases
  • Familiarity with APIs and data structures

Work Rights

Not specified

Tailored Resume

Cover Letter