Community Manager

immunefi.biz

Remote, Global
Remote
1-2 years web3 community management experience
Discord server moderation and management
Zendesk support queue management
Immunefi is seeking a Community Manager to engage with its community of ethical hackers and users, focusing on community support through platforms like Discord and Zendesk. The ideal candidate should possess 1-2 years of experience in Web3 or crypto community management and have strong communication skills

Job Summary

  • Immunefi is the premier security platform connecting ethical hackers with blockchain protocols to protect billions in user funds.
  • The role involves managing day-to-day community engagement on Discord and handling support queries via Zendesk for security researchers.
  • Candidates must be able to overlap at least 4 hours with EU business hours while working remotely from anywhere globally.

Matching Summary

Match Score: 85

Immunefi is seeking a Community Manager to engage with its community of ethical hackers and users, focusing on community support through platforms like Discord and Zendesk. The ideal candidate should possess 1-2 years of experience in Web3 or crypto community management and have strong communication skills.

Skills & Requirements

Must-have

  • 1-2 years Web3 community management experience
  • Discord server moderation and management
  • Zendesk support queue management
  • Overlap 4+ hours with EU business hours

Nice-to-have

  • Experience in cybersecurity or bug bounty roles
  • Familiarity with Looker Studio analytics tools
  • Proactive mindset with strong organizational skills

Key Requirements

  • 1-2 years of proven experience in crypto/Web3 community management
  • Hands-on experience with Discord tooling and moderation
  • Experience managing support queues on Zendesk or similar platforms

Work Rights

Not specified

Tailored Resume

Cover Letter