Customer Quality Engineer

BAXTER HEALTHCARE PTY AUS

Unknown, Unknown, Australia
Customer complaint management
Product quality improvement
Data analysis and reporting
At Baxter, we are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond, united by our Mission to Save and Sustain Lives

Job Summary

  • At Baxter, we are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond, united by our Mission to Save and Sustain Lives.
  • Your role ensures the processing, trend analysis, and management of customer complaints, guaranteeing corrective actions and contributing to continuous improvement.
  • You will find purpose and pride in this role, empowered to take ownership and make a meaningful impact within a culture of courage, trust, and collaboration.

Matching Summary

At Baxter, we are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond, united by our Mission to Save and Sustain Lives.

Skills & Requirements

Must-have

  • Customer complaint management
  • Product quality improvement
  • Data analysis and reporting
  • Cross-functional team coordination
  • Professional English communication

Nice-to-have

  • Proactive approach
  • Strong synthesis skills
  • Customer service orientation
  • Interest in problem-solving tools

Key Requirements

  • Master's degree in technical field or data analysis
  • Minimum 2 years experience in technical problem management
  • Ability to analyze complex technical problems
  • Proficiency in coordinating multidisciplinary teams
  • Excellent written and oral communication skills
  • Organizational skills and rigor
  • Analytical skills
  • Knowledge of problem-solving tools
  • Autonomy

Work Rights

Not specified

Tailored Resume

Cover Letter