Not specified (assumed to be in-office based on job description).
Contacting customers for overdue payments
Resolving billing problems and disputes
Posting payments to customer accounts
HD Supply Holdings is seeking a Collection Associate to manage outstanding accounts receivables by contacting customers and resolving billing issues. The role requires effective communication to ensure timely payments while maintaining accurate customer records
Job Summary
The role is responsible for contacting customers to collect outstanding accounts receivables on orders.
Employees must resolve internal and external non-payment issues, invoice discrepancies, and payment terms violations.
The position requires maintaining clear documentation of all customer contacts throughout the collection or dispute process.
Matching Summary
Match Score: 75
HD Supply Holdings is seeking a Collection Associate to manage outstanding accounts receivables by contacting customers and resolving billing issues. The role requires effective communication to ensure timely payments while maintaining accurate customer records.
Skills & Requirements
Must-have
Contacting customers for overdue payments
Resolving billing problems and disputes
Posting payments to customer accounts
Maintaining up-to-date customer records
Following service level agreements
Nice-to-have
Strong communication skills
Ability to exercise judgment
Experience with financial status documentation
Key Requirements
HS Diploma or GED strongly preferred
2-5 years of experience in area of responsibility
Specialized skills training or certification may be required