Associate Technical Support Engineer I (knowledge Of Process Simulation Software)

Aspen Technology

Fully remote
Bachelor's master's or ph.d. in chemical engineering
Experience with aspen plus or aspen hysys
1-3 years of relevant experience
The role involves resolving customer technical support problems and providing consultation with AspenTech Engineering software such as Aspen Plus and Aspen HYSYS

Job Summary

  • The role involves resolving customer technical support problems and providing consultation with AspenTech Engineering software such as Aspen Plus and Aspen HYSYS.
  • Candidates will deliver high-quality training on the engineering product line and provide pre-sales support to win new customers.
  • The position requires serving as a technical expert to review unresolved issues and mentor junior level customer support engineers.

Matching Summary

The role involves resolving customer technical support problems and providing consultation with AspenTech Engineering software such as Aspen Plus and Aspen HYSYS.

Skills & Requirements

Must-have

  • Bachelor's Master's or Ph.D. in Chemical Engineering
  • Experience with Aspen Plus or Aspen HYSYS
  • 1-3 years of relevant experience
  • Hands-on problem-solving skills
  • Excellent communication and interpersonal skills

Nice-to-have

  • Innovative thinker with high initiative
  • Ability to work in diverse teams
  • Drive to deliver quality work
  • Willingness to travel less than 25%

Key Requirements

  • Bachelor's, Master's or Ph.D. in Chemical Engineering
  • 1-3 years of relevant experience
  • Legally authorized to work in the United States without sponsorship

Work Rights

Must be legally authorized to work in the US without sponsorship

Tailored Resume

Cover Letter