District Service Manager - Ft Worth, Tx

The Home Depot

Fort Worth, TX, US
Customer experience and issue resolution
Service provider management and compliance
Field oversight and job site inspections
The District Services Manager (DSM) plays a pivotal role in driving Services sales growth by cultivating and sustaining a strategic partnership between Service Providers and the Home Services organization

Job Summary

  • The District Services Manager (DSM) plays a pivotal role in driving Services sales growth by cultivating and sustaining a strategic partnership between Service Providers and the Home Services organization.
  • Key responsibilities include managing the entire lifecycle of Service Providers, ensuring customer satisfaction, and conducting regular performance reviews and compliance audits.
  • This role requires a blend of relationship management, operational oversight, and performance optimization, with travel requirements typically between 20% to 50% overnight.

Matching Summary

The District Services Manager (DSM) plays a pivotal role in driving Services sales growth by cultivating and sustaining a strategic partnership between Service Providers and the Home Services organization.

Skills & Requirements

Must-have

  • Customer Experience and Issue Resolution
  • Service Provider Management and Compliance
  • Field Oversight and Job Site Inspections
  • Partnership Reviews and Performance Analysis
  • Onboarding New Service Providers
  • Customer Care Case Resolution

Nice-to-have

  • Strategic Partnership Cultivation
  • Relationship Management Expertise
  • Operational Oversight Skills
  • Performance Optimization Strategies
  • Market Trend Awareness

Key Requirements

  • Minimum 3 years of work experience
  • Preferred 4 years of work experience
  • High school diploma or GED
  • Bachelor's degree or equivalent preferred
  • Must be 18 years of age or older
  • Legally permitted to work in the United States

Work Rights

Not specified

Tailored Resume

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