Primarily responsible for lead generation activities in support of the company’s sales and service goals
Job Summary
Primarily responsible for lead generation activities in support of the company’s sales and service goals.
Duties include answering incoming phone calls, scheduling appointments, logging customer comments, confirming appointments, and following up with customers and departments.
The role requires maintaining CSI at or above Company standards, participating in training, and demonstrating the Company’s Core Values.
Matching Summary
Primarily responsible for lead generation activities in support of the company’s sales and service goals.
Skills & Requirements
Must-have
Lead generation activities
Schedule sales or service appointments
Log customer comments
Confirm scheduled appointments
Respond to website requests
Nice-to-have
Servant Leadership
Teamwork through Trust & Respect
Commitment to Customer Enthusiasm
Passion for Winning
Accountability at All Levels
Key Requirements
High School Diploma
Up to 3 years of experience
Previous customer service experience
Intermediate Microsoft Office skills
Intermediate Dealership Management System knowledge