Agente Telefonico En Español

Oportun

León, , Mexico
**
Excellent customer service skills
Empathetic call handling
Accurate documentation of calls
** Oportun is seeking a Spanish-speaking Customer Service Agent to assist clients through calls and digital interactions in León, Mexico. The role emphasizes empathy, documentation, and adherence to company standards while promoting a culture of inclusivity. **

Job Summary

  • Oportun is a mission-driven financial services company that empowers members with intelligent borrowing, savings, and budgeting capabilities.
  • The role involves assisting customers via phone or digital means with general inquiries and specific company service processes.
  • Responsibilities include documenting calls, handling calls according to standards, and contributing to departmental goals.

Matching Summary

Match Score: 75

** Oportun is seeking a Spanish-speaking Customer Service Agent to assist clients through calls and digital interactions in León, Mexico. The role emphasizes empathy, documentation, and adherence to company standards while promoting a culture of inclusivity. **

Skills & Requirements

Must-have

  • Excellent customer service skills
  • Empathetic call handling
  • Accurate documentation of calls
  • Adherence to company standards
  • Proficiency in Microsoft Office Suite

Nice-to-have

  • High emotional intelligence
  • Resilient and proactive attitude
  • Ability to work independently
  • Contribute to department goals

Key Requirements

  • Spanish language proficiency
  • Typing accuracy and data capture
  • Ability to sit for extended periods

Work Rights

Not specified

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