Customer Service Representative Ii

The General Hospital Corporation Mass General Brigham

Boston, MA, United States
Base: $18.58 - $26.58phly; bonus/equity: not speci...
Fully remote
2-3 years collections experience
Knowledge of medical billing processes
Experience with insurance claim submission
The role involves monitoring accounts receivable and resolving billing disputes to ensure proper reimbursement for the hospital

Job Summary

  • The role involves monitoring accounts receivable and resolving billing disputes to ensure proper reimbursement for the hospital.
  • Candidates must have excellent communication skills to interact effectively with patients, insurance companies, and colleagues.
  • Mass General Brigham offers comprehensive benefits, career advancement opportunities, and recognition programs for team members.

Matching Summary

The role involves monitoring accounts receivable and resolving billing disputes to ensure proper reimbursement for the hospital.

Salary

Base: $18.58 - $26.58/Hourly; Bonus/Equity: Not specified; Benefits: Comprehensive benefits, career advancement, differentials, premiums, and bonuses

Skills & Requirements

Must-have

  • 2-3 years collections experience
  • Knowledge of medical billing processes
  • Experience with insurance claim submission

Nice-to-have

  • Strong negotiation skills
  • Excellent written communication
  • Associate's Degree in Healthcare Management

Key Requirements

  • High School Diploma or Equivalent required
  • 2-3 years of Collections Experience
  • No degree substitution allowed

Work Rights

Not specified

Tailored Resume

Cover Letter