Network Planning & Provisioning Analyst (wfh - Costa Rica)
Comcast
Costa Rica
Manage complex network provisioning issues
Create visio drawings and update databases
Coordinate with field technicians nationwide
The role involves managing the resolution of provisioning issues for backbone, IP, and VoIP networks while implementing engineering requests for circuit orders
Job Summary
The role involves managing the resolution of provisioning issues for backbone, IP, and VoIP networks while implementing engineering requests for circuit orders.
Employees must coordinate with field technicians across all regions to maintain communications regarding work orders and schedule test and turn-up services.
Comcast offers a culture that values teamwork, innovation, and putting customers first, supporting employees with personalized benefits and tools.
Matching Summary
The role involves managing the resolution of provisioning issues for backbone, IP, and VoIP networks while implementing engineering requests for circuit orders.
Skills & Requirements
Must-have
Manage complex network provisioning issues
Create Visio drawings and update databases
Coordinate with field technicians nationwide
Track circuit orders through lifecycle
Work variable schedules including nights and weekends