Customer Banking Specialist - Fremantle (20 Hours/week)

CommBank

Fremantle, Western Australia, Australia
Part-time onsite (20 hours/week, monday – friday 10am – 2pm)
Build personal connection with customers
Respond to transactional needs
Process applications for loans
CommBank is seeking a part-time Customer Banking Specialist for their Fremantle branch, focusing on providing exceptional customer service and financial support. The role involves assisting customers with their banking needs, promoting digital banking options, and ensuring overall customer satisfaction

Job Summary

  • Build a personal connection with customers through meaningful conversations.
  • Complete Financial Health Checks to assess customers’ financial needs and identify any changes.
  • Engage with customers by participating in community events and fundraising activities.

Matching Summary

Match Score: 85

CommBank is seeking a part-time Customer Banking Specialist for their Fremantle branch, focusing on providing exceptional customer service and financial support. The role involves assisting customers with their banking needs, promoting digital banking options, and ensuring overall customer satisfaction.

Skills & Requirements

Must-have

  • Build personal connection with customers
  • Respond to transactional needs
  • Process applications for loans
  • Adhere to bank processes and procedures
  • Capture customer feedback and drive improvement

Nice-to-have

  • Passion for service excellence
  • Comfortable working independently
  • See the big picture for customers
  • Genuine passion for the customer

Key Requirements

  • Available to cover roster Monday – Friday 10am – 2pm

Work Rights

Not specified

Tailored Resume

Cover Letter