Customer Service Associate

UPS

Nottingham, United Kingdom
Base: £24,784; bonus/equity: not specified; benefi...
Strong communication and interpersonal skills
Customer-focused attitude
Problem-solving abilities
As a Customer Service Associate, you’ll be the one that saves the day by listening and finding the best way to get things back on track

Job Summary

  • As a Customer Service Associate, you’ll be the one that saves the day by listening and finding the best way to get things back on track.
  • Your main responsibilities will include assisting customers by phone and email with tracking, billing, claims, service issues, and general UPS inquiries.
  • You can expect a salary of £24,784, access to a company pension scheme, paid maternity leave, holiday pay and our Employee Assistance Programme.

Matching Summary

As a Customer Service Associate, you’ll be the one that saves the day by listening and finding the best way to get things back on track.

Salary

Base: £24,784; Bonus/Equity: Not specified; Benefits: Company pension scheme, paid maternity leave, holiday pay, Employee Assistance Programme, discounts at major retailers and attractions

Skills & Requirements

Must-have

  • Strong communication and interpersonal skills
  • Customer-focused attitude
  • Problem-solving abilities
  • Time-management abilities
  • Assisting customers by phone and email

Nice-to-have

  • Genuine willingness to help
  • Innovative possibilities
  • Rewarding culture
  • Talented teams

Key Requirements

  • Previous customer service experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter