Operations Team Leader Commercial Lines Se&fi - Swedish Speaking
Chubb
Stockholm, Sweden
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Team leadership and development
Customer service excellence
Process improvement initiatives
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Chubb is seeking a Swedish-speaking Operations Team Leader for its Commercial Lines division, based in Stockholm. The role focuses on managing a team dedicated to providing exceptional customer service in the insurance industry, emphasizing team development, performance management, and process improvements.
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Job Summary
Manage and develop a team of service coordinators to deliver exceptional customer support throughout the insurance policy lifecycle.
Drive individual and team performance to meet service standards and KPIs, championing process improvements and acting as an escalation point.
Proactively manage stakeholder relationships through clear, timely communication while maintaining attention to detail and supporting quality improvement.
Matching Summary
Match Score: 75
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Chubb is seeking a Swedish-speaking Operations Team Leader for its Commercial Lines division, based in Stockholm. The role focuses on managing a team dedicated to providing exceptional customer service in the insurance industry, emphasizing team development, performance management, and process improvements.
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