Intake Worker

The Salvation Army Australia

Alice Springs, NT, Australia
Schads award level 2; remote area housing benefit ...
Part-time onsite (30 hours per fortnight)
Experience in community services sector
Experience with aboriginal and torres strait islander communities
Understanding of trauma informed care principles
The Salvation Army Australia is seeking a part-time Intake Worker in Alice Springs to serve as the first point of contact for community members seeking financial assistance. The role involves triaging needs, providing immediate support, and connecting individuals to relevant services in a compassionate and culturally safe manner

Job Summary

  • The role serves as the first point of contact for community members seeking support through the Doorways Financial Assistance Site.
  • Employees will triage individuals based on need and connect them with emergency relief, material aid, or casework services.
  • The organization offers a Remote Area Housing Benefit up to $31,800 tax-free for employees living and working in Alice Springs.

Matching Summary

Match Score: 85

The Salvation Army Australia is seeking a part-time Intake Worker in Alice Springs to serve as the first point of contact for community members seeking financial assistance. The role involves triaging needs, providing immediate support, and connecting individuals to relevant services in a compassionate and culturally safe manner.

Salary

SCHADS Award Level 2; Remote Area Housing Benefit up to $31,800 tax free; Entertainment Benefit $2,650 tax free

Skills & Requirements

Must-have

  • Experience in community services sector
  • Experience with Aboriginal and Torres Strait Islander communities
  • Understanding of Trauma Informed Care principles

Nice-to-have

  • Ability to remain calm in challenging situations
  • Commitment to culturally safe practice
  • Strong oral and written communication skills

Key Requirements

  • Working with Children Check required
  • Nationally Coordinated Criminal History Check required
  • Community services sector experience required

Work Rights

Not specified

Tailored Resume

Cover Letter