Customer Banking Specialist - Mona Vale (12 Months Contract)

COMMONWEALTH BANK OF AUSTRALIA

Mona Vale, New South Wales, Australia
**
Exceptional customer service delivery
In-depth customer conversations
Process credit product applications
** The Commonwealth Bank of Australia is seeking a Customer Banking Specialist for a 12-month contract at their Mona Vale branch. The role involves providing exceptional customer service, assisting with various banking needs, and supporting customers with financial health checks. Candidates should be available for part-time work on a predetermined roster. **

Job Summary

  • As the Customer Banking Specialist in our Mona Vale Branch, you’ll have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
  • Support customers with enquiries, maintenance on accounts and process applications for credit products, complete Financial Health Checks to assess customers’ financial needs and identify any changes.
  • We’re interested in hearing from people who have proven experience delivering exceptional Customer Service ideally in Financial Services, Retail or Hospitality.

Matching Summary

Match Score: 75

** The Commonwealth Bank of Australia is seeking a Customer Banking Specialist for a 12-month contract at their Mona Vale branch. The role involves providing exceptional customer service, assisting with various banking needs, and supporting customers with financial health checks. Candidates should be available for part-time work on a predetermined roster. **

Skills & Requirements

Must-have

  • Exceptional customer service delivery
  • In-depth customer conversations
  • Process credit product applications
  • Financial Health Checks
  • Demonstrate in-branch technology
  • Problem solve and provide solutions
  • Risk-adverse culture championing

Nice-to-have

  • Articulate financial terms clearly
  • Act with integrity
  • Place customer at centre
  • Build career with CommBank
  • Improve financial wellbeing

Key Requirements

  • 12 Months Contract/Fixed Term Agreement
  • Part Time Roster (18 hours per week)
  • Proven customer service experience
  • Excellent communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter