Specialized Customer Success Manager, Clm (evisort)

Workday

Denver, CO, USA
Base: $95,000 - $142,600 usd; bonus/equity: eligib...
Fully remote
3+ years contract lifecycle management experience
Customer-facing services role in complex saas
Strategic customer engagement leadership
The role involves serving as a strategic partner to customers to guide workflow redesign and unlock the full value of AI-powered CLM

Job Summary

  • The role involves serving as a strategic partner to customers to guide workflow redesign and unlock the full value of AI-powered CLM.
  • Candidates must possess deep expertise in Contract Lifecycle Management and demonstrate measurable adoption progress within their first 3-6 months.
  • Workday offers a flexible work approach requiring at least half of the time spent in-office or with customers while providing trust to take risks.

Matching Summary

The role involves serving as a strategic partner to customers to guide workflow redesign and unlock the full value of AI-powered CLM.

Salary

Base: $95,000 - $142,600 USD; Bonus/Equity: Eligible for Workday Bonus Plan and annual refresh stock grants; Benefits: Comprehensive benefits package available

Skills & Requirements

Must-have

  • 3+ years Contract Lifecycle Management experience
  • Customer-facing services role in complex SaaS
  • Strategic customer engagement leadership
  • Data-driven adoption and maturity assessment
  • Executive stakeholder relationship management

Nice-to-have

  • Experience in evolving incubating environments
  • Ability to travel up to 10%
  • Strong verbal and written communication skills
  • Collaboration across Sales, Services, and Product
  • Sun-drenched optimism and drive

Key Requirements

  • 3+ years Customer Success or Consulting experience
  • 3+ years managing customer relationships for value realization
  • 3+ years specific Contract Lifecycle Management (CLM) experience

Work Rights

Not specified

Tailored Resume

Cover Letter