Jefe(a) De Servicio Al Cliente (buenos Aires - Híbrido) Capital Federal, Capital Federal, Argentina Atención Al Cliente,

Colegium

Capital Federal, Argentina
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Customer success management
Team leadership
B2b customer support
** Colegium is seeking a Customer Service Manager in Buenos Aires to lead client success teams, ensuring operational efficiency and high customer satisfaction in the EdTech sector. The role requires experience in SaaS businesses, strong leadership skills, and an analytical mindset to drive improvements. **

Job Summary

  • Lead diverse teams to articulate and optimize service operations, ensuring high customer satisfaction and loyalty.
  • Develop proposals for improvement through data analysis and market research to drive innovation and optimization.
  • Join an organization that genuinely cares for the experience of those who interact with it, driving high performance and growth.

Matching Summary

Match Score: 75

** Colegium is seeking a Customer Service Manager in Buenos Aires to lead client success teams, ensuring operational efficiency and high customer satisfaction in the EdTech sector. The role requires experience in SaaS businesses, strong leadership skills, and an analytical mindset to drive improvements. **

Skills & Requirements

Must-have

  • Customer success management
  • Team leadership
  • B2B customer support
  • SaaS/Software company experience
  • Excel intermediate skills

Nice-to-have

  • Marketing or related studies
  • CRM experience
  • Edtech industry experience

Key Requirements

  • University degree completed
  • Minimum 3 years in a similar role
  • Direct leadership of at least 5 people
  • Full-time availability
  • Hybrid work availability

Work Rights

Not specified

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