Customer Service Rep

Lexus of Sacramento

Sacramento, California, US
Base: $16.90-$20.00(hourly); bonus/equity: not spe...
Customer follow-up and tracking
Monthly reporting and data analysis
Basic computer and typing skills
Provide customer follow-up, recording and tracking progress in Daily Contact Tracker

Job Summary

  • Provide customer follow-up, recording and tracking progress in Daily Contact Tracker.
  • Prepare monthly Comparative Analysis Reports and Impact Reports, understand manufacturer data, including Manufacturer Certification Programs and Survey Data and Applications.
  • We offer best in class industry benefits: Competitive pay Medical, Dental and Vision Plans Paid Holidays & PTO Short and Long-Term Disability Paid Life Insurance 401(k) Retirement Plan Employee Stock Purchase Plan Lithia Learning Center Vehicle Purchase Discounts Wellness Programs.

Matching Summary

Provide customer follow-up, recording and tracking progress in Daily Contact Tracker.

Salary

Base: $16.90-$20.00(Hourly); Bonus/Equity: Not specified; Benefits: Health insurance coverage, employee wellness program, life and disability insurance, retirement savings plan, paid holidays and paid time off (PTO)

Skills & Requirements

Must-have

  • Customer follow-up and tracking
  • Monthly reporting and data analysis
  • Basic computer and typing skills
  • Solve basic math calculations

Nice-to-have

  • Embraces Core Values
  • Commitment to growing people
  • Proactively support team

Key Requirements

  • Previous Customer Service experience a plus
  • Excellent verbal & written Communication & Presentation Skills
  • Ability to manage one’s own time
  • Microsoft Word & Excel proficiency

Work Rights

Not specified

Tailored Resume

Cover Letter