Guest Experience Lead | Emporium

Lululemon

Melbourne, Victoria, Australia
Competitive base pyy; team-based bonus program; py...
On-site
1 year retail or customer experience
Ability to lead and mentor others
Experience with hiring and onboarding
The Guest Experience Lead is responsible for ensuring all guests receive a quality in-store experience through technical product education and exceptional service

Job Summary

  • The Guest Experience Lead is responsible for ensuring all guests receive a quality in-store experience through technical product education and exceptional service.
  • This role involves leading the floor, assessing business needs, and driving store performance by achieving daily sales and unit targets.
  • Lululemon offers a total rewards program including competitive base pay, team-based bonuses, paid time off, and generous employee discounts.

Matching Summary

The Guest Experience Lead is responsible for ensuring all guests receive a quality in-store experience through technical product education and exceptional service.

Salary

Competitive base pay; Team-based bonus program; Paid time off and employee discounts

Skills & Requirements

Must-have

  • 1 year retail or customer experience
  • Ability to lead and mentor others
  • Experience with hiring and onboarding
  • Reviewing daily business data and metrics
  • Conducting store opening and closing procedures

Nice-to-have

  • High school diploma equivalent or above
  • 1 year of retail sales leadership experience
  • Creating an inclusive and fun environment
  • Leading delegated assignments or tasks

Key Requirements

  • Must be legally authorized to work in Australia
  • 1 year of retail or customer experience required
  • Some experience in leading, mentoring, or delegating
  • Reliable transportation methods available

Work Rights

Must be legally authorized to work in Australia

Tailored Resume

Cover Letter