Superviseur Opérations/formation

UPS

Customs regulations knowledge
International trade changes
Employee workload management
The Operations/Training Supervisor is responsible for managing staff workload, developing team objectives, implementing and enforcing policies and procedures, and training employees on compliance with regulations and requirements

Job Summary

  • The Operations/Training Supervisor is responsible for managing staff workload, developing team objectives, implementing and enforcing policies and procedures, and training employees on compliance with regulations and requirements.
  • Key responsibilities include submitting binding rulings to customs, responding to customs inquiries, managing compliance and accountability reports, and evaluating performance against quality objectives.
  • The role involves delegating and prioritizing workload to meet client deadlines, resolving issues promptly, and determining employee training needs to develop continuous development plans.

Matching Summary

The Operations/Training Supervisor is responsible for managing staff workload, developing team objectives, implementing and enforcing policies and procedures, and training employees on compliance with regulations and requirements.

Skills & Requirements

Must-have

  • customs regulations knowledge
  • international trade changes
  • employee workload management
  • team objectives development
  • policy implementation and enforcement
  • airport security regulations

Nice-to-have

  • customer service orientation
  • stress management
  • continuous improvement
  • teamwork promotion
  • proactive exception management

Key Requirements

  • Fluent English (spoken and written)
  • Customs legislation knowledge
  • Pack Office proficiency
  • Time management skills
  • Strong interpersonal skills
  • Perseverance

Work Rights

Not specified

Tailored Resume

Cover Letter