Technical Delivery Support Analyst - Peakon

REWIMET e.V

Fully remote
Saas enterprise software support
Investigate and diagnose issues
Handle time-sensitive issues
We’re shaping the future of work so teams can reach their potential and focus on what matters most

Job Summary

  • We’re shaping the future of work so teams can reach their potential and focus on what matters most.
  • Our customers rely on us all over the world, so our Customer Support teams participate in a regional shift pattern to achieve 365-day / 24x7 coverage.
  • In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul.

Matching Summary

We’re shaping the future of work so teams can reach their potential and focus on what matters most.

Skills & Requirements

Must-have

  • SaaS Enterprise software support
  • Investigate and diagnose issues
  • Handle time-sensitive issues
  • Collaborate with internal teams
  • Analyze log files
  • Basic SQL syntax knowledge

Nice-to-have

  • Creative approach to problem-solving
  • Eager to learn and support colleagues
  • Sun-drenched optimism and drive
  • Courageous collaborators
  • Empathy and shared enthusiasm

Key Requirements

  • 3+ years SaaS Enterprise software experience
  • 3+ years support, implementation, or consulting
  • Basic Object Oriented Programming knowledge
  • Basic API client experience

Work Rights

Not specified

Tailored Resume

Cover Letter