Director, Technology Customer Success

JLL

Chicago, IL, US
Base: 123,000.00 – 150,700.00 usd py; bonus/equity...
Fully remote
It project management with software delivery
Cross functional team coordination
Client relationship management
JLL empowers you to shape a brighter way by combining world class services, advisory and technology for clients

Job Summary

  • JLL empowers you to shape a brighter way by combining world class services, advisory and technology for clients.
  • The role involves managing all phases of service delivery including analysis, design, configuration, testing, training, and deployment to ensure alignment with business strategy.
  • JLL offers personalized benefits that support personal well-being and growth including 401(k) matching, comprehensive medical, dental and vision care, paid parental leave, and paid time off.

Matching Summary

JLL empowers you to shape a brighter way by combining world class services, advisory and technology for clients.

Salary

Base: 123,000.00 – 150,700.00 USD per year; Bonus/Equity: Not specified; Benefits: Comprehensive medical, dental, vision, 401(k) matching, paid parental leave, paid time off

Skills & Requirements

Must-have

  • IT project management with software delivery
  • Cross functional team coordination
  • Client relationship management
  • Business analysis and requirements gathering
  • Managing user acceptance testing
  • Risk and issue management

Nice-to-have

  • Knowledge of real estate industry
  • Self-motivated and autonomous worker
  • Customer service focus
  • Excellent attention to detail
  • Navigating large matrix organizations

Key Requirements

  • Authorized to work in the United States without sponsorship
  • Experience in CRE applications
  • IT project management expertise
  • Business analysis skills
  • Experience managing software delivery projects

Work Rights

Must be authorized to work in the United States without sponsorship

Tailored Resume

Cover Letter