Manager, Customer Support

Rolls-Royce

Troubleshooting mtu & detroit engines
Supervising installation and commissioning work
Coordinating field service with partners
The role involves clarifying technical requirements and providing support for all MTU and Detroit Engines systems

Job Summary

  • The role involves clarifying technical requirements and providing support for all MTU and Detroit Engines systems.
  • Candidates will supervise installation and commissioning work while coordinating field service recovery with local partners.
  • The position requires evaluating data from commissioning and breakdown reports to supply diagnostic processes to OEMs.

Matching Summary

The role involves clarifying technical requirements and providing support for all MTU and Detroit Engines systems.

Skills & Requirements

Must-have

  • Troubleshooting MTU & Detroit Engines
  • Supervising installation and commissioning work
  • Coordinating field service with partners

Nice-to-have

  • Experience in APAC region travel
  • Strong diagnostic process skills
  • Ability to support warranty claims evaluation

Key Requirements

  • Experience with industrial engine commissioning
  • Knowledge of PSPM warranty procedures
  • Ability to conduct on-site investigations

Work Rights

Not specified

Tailored Resume

Cover Letter