Serve as a subject matter expert in the Aftermarket Department systems and initiate resolution on administrative processes and procedures, demonstrating proficient TAS business and financial acumen
Job Summary
Serve as a subject matter expert in the Aftermarket Department systems and initiate resolution on administrative processes and procedures, demonstrating proficient TAS business and financial acumen.
Coordinate planning and billing of all service work, develop productivity tools for Field Engineers, and confirm job closure requirements to secure revenue.
Lead all onboarding and new associate training for new Field Engineers, develop and implement efficient administrative processes, and streamline workflows to enhance productivity.
Matching Summary
Serve as a subject matter expert in the Aftermarket Department systems and initiate resolution on administrative processes and procedures, demonstrating proficient TAS business and financial acumen.
Skills & Requirements
Must-have
Service job planning and billing
Productivity tool development
Job closure and billing confirmation
Service information tracking
Visa and passport coordination
Site safety and security compliance
On-call list maintenance
Customer service inquiry handling
Nice-to-have
Subject matter expert in Aftermarket
Business and financial acumen
Personal development support
Entrepreneurial culture
International reach
Key Requirements
3-5 years in parts distribution industry
7 years experience in office administration
Associate degree in business or accounting (or equivalent experience)