Atención de incidentes y resolución en primera instancia
At DXC we use the power of technology to deliver mission critical IT services that our customers need to modernize operations and drive innovation across their entire IT estate
Job Summary
At DXC we use the power of technology to deliver mission critical IT services that our customers need to modernize operations and drive innovation across their entire IT estate.
Atención telefónica, por chat, mail y tickets. Gestión de tickets en App ServiceNow. Atención de incidentes y resolución en primera instancia.
Joining DXC connects you to brilliant people who embrace change and seize opportunities to advance their careers and amplify customer success.
Matching Summary
At DXC we use the power of technology to deliver mission critical IT services that our customers need to modernize operations and drive innovation across their entire IT estate.
Skills & Requirements
Must-have
Atención telefónica, por chat, mail y tickets
Gestión de tickets en App ServiceNow
Atención de incidentes y resolución en primera instancia
Análisis de errores y toma de decisiones
Manejo de herramientas de Windows
Nice-to-have
Asistencia proactiva para evitar recurrencia
Agilidad y predisposición para adquirir conocimientos