80,000.00 – 85,000.00 usd py; not specified; not s...
Fully remote
Product subject matter expert
Advanced product support
Proactive problem-solving
JLL is seeking a Product Support Specialist to provide advanced support and expertise for their Leasing and Capital Markets Technology Group. This remote position requires a strong background in product support, exceptional problem-solving skills, and the ability to collaborate across various teams to enhance user experience
Job Summary
The Product Specialist plays a critical role in delivering high-quality product expertise and advanced support for the Leasing and Capital Markets Technology Group.
This role goes beyond frontline support to include deeper subject matter ownership, proactive problem-solving, cross-functional collaboration, and influence over product improvements and user experience.
JLL offers a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health, including 401(k) plan with matching company contributions and comprehensive Medical, Dental & Vision Care.
Matching Summary
Match Score: 85
JLL is seeking a Product Support Specialist to provide advanced support and expertise for their Leasing and Capital Markets Technology Group. This remote position requires a strong background in product support, exceptional problem-solving skills, and the ability to collaborate across various teams to enhance user experience.
Salary
80,000.00 – 85,000.00 USD per year; Not specified; Not specified
Skills & Requirements
Must-have
Product subject matter expert
Advanced product support
Proactive problem-solving
Cross-functional collaboration
User training delivery
Documentation standards
Nice-to-have
Translate technical concepts
High sense of ownership
Fast-paced environments
Continuous improvement initiatives
Key Requirements
3+ years of experience
Undergraduate degree or equivalent experience
Work authorization in the United States
Comfort with documentation tools
Advanced Microsoft Office proficiency
Working knowledge of SQL/SOQL
Work Rights
Authorized to work in the United States without sponsorship