Multi-hotel Group Reservations Executive – Melbourne Or Hobart-based

Hotel Chadstone Melbourne MGallery

Melbourne, Victoria, Australia
On-site
Group reservations processing
Customer service delivery
Hotel reservation systems
You are the beginning of an exceptional guest experience by making guests feel welcome and reflecting the exceptional experience they have when they arrive

Job Summary

  • You are the beginning of an exceptional guest experience by making guests feel welcome and reflecting the exceptional experience they have when they arrive.
  • The role involves building effective business relationships with key clients and travel agents through outstanding customer service across multiple hotels.
  • Discounts including accommodation and dining are available from day one, along with fantastic learning, development, and career opportunities within Accor.

Matching Summary

You are the beginning of an exceptional guest experience by making guests feel welcome and reflecting the exceptional experience they have when they arrive.

Skills & Requirements

Must-have

  • Group reservations processing
  • Customer service delivery
  • Hotel reservation systems
  • Time management and multitasking
  • Client relationship building
  • Positive selling approach

Nice-to-have

  • Experience with Opera Cloud
  • Experience with RESAweb
  • Strong organisational skills
  • Collaborative teamwork
  • Outcome-driven performance

Key Requirements

  • Previous experience in a similar role preferred
  • Full working rights in Australia required

Work Rights

Full working rights in Australia required

Tailored Resume

Cover Letter