Executive, Contact Centre

Prudential Assurance UK

Kuala Lumpur, Malaysia
Efficient telephone servicing
Customer service experience
Ability to manage customer expectations
Prudential's purpose is to help people get the most out of life

Job Summary

  • Prudential's purpose is to help people get the most out of life.
  • The incumbent is responsible for providing high quality telephone servicing to customers.
  • Successful candidates will receive comprehensive training in Malaysia and/or Singapore.

Matching Summary

Prudential's purpose is to help people get the most out of life.

Skills & Requirements

Must-have

  • Efficient telephone servicing
  • Customer service experience
  • Ability to manage customer expectations

Nice-to-have

  • Experience with international calls
  • Good listening skills
  • Pleasant and patient demeanor

Key Requirements

  • At least Diploma or Degree
  • 1 year of call center experience
  • Good command of spoken and written English

Work Rights

Not specified

Tailored Resume

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