Associate Field Service Engineer

Johnson & Johnson MedTech

Mongkok, Hong Kong
Not specified
Service and repair strategies development
Preventive maintenance and repair
Technical troubleshooting and support
Johnson & Johnson MedTech is seeking an Associate Field Service Engineer in Mongkok, Hong Kong, to develop customer-centric service and repair strategies while providing technical support for capital equipment. The ideal candidate will possess a Bachelor’s degree in Engineering and have at least two years of experience in a service environment related to medical or surgical equipment

Job Summary

  • At Johnson & Johnson, we believe health is everything and strive to innovate across the full spectrum of healthcare solutions to profoundly impact health for humanity.
  • The role involves developing high value customer centric service and repair strategies, shaping robust service processes, and providing technical support for capital equipment.
  • The position requires close collaboration with commercial teams and global counterparts to optimize service quality, cost efficiency, and resource allocation.

Matching Summary

Match Score: 85

Johnson & Johnson MedTech is seeking an Associate Field Service Engineer in Mongkok, Hong Kong, to develop customer-centric service and repair strategies while providing technical support for capital equipment. The ideal candidate will possess a Bachelor’s degree in Engineering and have at least two years of experience in a service environment related to medical or surgical equipment.

Skills & Requirements

Must-have

  • Service and repair strategies development
  • Preventive maintenance and repair
  • Technical troubleshooting and support
  • Collaboration with commercial teams
  • Budget management for maintenance activities
  • Installation and software upgrades

Nice-to-have

  • Critical thinking
  • Cross-functional collaboration
  • Lean supply chain management
  • Predictive maintenance
  • Process improvements
  • Project engineering
  • Safety-oriented mindset
  • Technologically savvy

Key Requirements

  • Bachelor’s Degree in Engineering
  • 2 years experience in service environment
  • Experience with medical diagnostic or surgical robotic equipment

Work Rights

Not specified

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