Customer Banking Specialist - Bridgetown

Comcov

Bridgetown, Australia
Predetermined roster: monday - friday, 8.30am - 4.51pm (onsite)
Full-time availability monday to friday
Roster coverage 8.30am to 4.51pm
Face-to-face customer interaction skills
Comcov is seeking a Full-Time Customer Banking Specialist for its Bridgetown Multi-Channel branch, where the role involves assisting customers with everyday banking needs in both contact center and retail settings. The ideal candidate will have strong customer service skills, a problem-solving attitude, and a collaborative spirit

Job Summary

  • The role involves a hybrid schedule assisting customers via telephone or digital channels on Tuesdays and Thursdays, while providing face-to-face retail services on Mondays, Wednesdays, and Fridays.
  • Employees will process applications for personal loans and credit cards while conducting Financial Health Checks to assess customer needs.
  • Continuous training and development are provided to support career aspirations within the Commonwealth Bank Group.

Matching Summary

Match Score: 85

Comcov is seeking a Full-Time Customer Banking Specialist for its Bridgetown Multi-Channel branch, where the role involves assisting customers with everyday banking needs in both contact center and retail settings. The ideal candidate will have strong customer service skills, a problem-solving attitude, and a collaborative spirit.

Skills & Requirements

Must-have

  • Full-time availability Monday to Friday
  • Roster coverage 8.30am to 4.51pm
  • Face-to-face customer interaction skills
  • Telephone and digital channel support
  • Financial Health Check assessment ability

Nice-to-have

  • Passion for outstanding customer service
  • Problem-solving attitude and curiosity
  • Open approach to learning new things
  • Goal-oriented mindset
  • Collaborative team work style

Key Requirements

  • Available for predetermined roster Monday-Friday
  • Ability to work collaboratively as a team
  • Confidence to ask challenging questions

Work Rights

Not specified

Tailored Resume

Cover Letter